Last updated: October 2026. Smile Clinic respects the privacy of its website visitors and patients. This policy explains what information we collect through our website, how we use and protect it, and the rights you have over it.
Information We Collect
- Your full name, as entered in the appointment or contact form.
- Your phone number, so we can call you and confirm your request.
- Your email address, if you choose to provide it.
- Any notes you write yourself, such as the reason for your visit or a convenient time.
How We Use Your Information
- To contact you to confirm or adjust your appointment request.
- To respond to your questions and messages.
- To improve our services and the overall website experience.
Storage, Security and Retention
Your data is stored on protected systems that only authorised staff can access as part of their work, and we take reasonable technical and organisational measures to protect it from unauthorised access, loss or alteration. We keep form submissions only for as long as needed to fulfil the purpose they were collected for, or as required by applicable law, after which they are deleted or anonymised.
Sharing Your Information
We never sell or rent your personal data. We may share it in a limited way with service providers who help us run the website or send messages, under confidentiality obligations, or when we are required to by law or by a competent authority.
Cookies
Our website uses essential cookies to function, for example to remember your chosen language and protect our forms, and may use analytics cookies to understand how the site is used in aggregate. You can manage or delete cookies in your browser settings, although disabling some of them may affect certain features.
Your Rights and How to Contact Us
- Ask to see the data we hold about you.
- Ask us to correct or update any inaccurate data.
- Ask us to delete your data when there is no longer a legitimate reason to keep it.
- Object to the use of your data for specific purposes.
- To exercise any of these rights, or for any question, contact us through the website contact form or at the clinic.
This policy is a generic template for demonstration purposes. It should be reviewed by a legal advisor and adapted to the laws applicable in Syria before it is officially published.